Our Commitment to Safer Play

At Basswin, your safety comes first. Gambling should be enjoyable and under your control. We provide tools such as deposit limits, time-outs, reality checks, and self-exclusion to help you play responsibly and learn safer habits. UK standards shape our policy and player protections. Basswin supports informed choices so you can protect your wellbeing.

Basswin promotes safer play with tools: deposit limits, time-outs, reality checks, self-exclusion

Core Rules for Safer Gambling

Gambling always carries the risk of financial loss. Treat betting as entertainment, not a source of income. Below are useful tips that help you play safely and stay in control. Your Basswin account offers tools to set limits and manage play.

  • Set a budget before you start and stick to it.
  • Use deposit, loss, and session limits in your account.
  • Take regular breaks to keep play in check.
  • Do not chase losses or increase stakes under pressure.
  • Avoid gambling when tired, stressed, or after drinking.
  • Keep gambling funds separate from bills and savings.
  • Track your play and spending in your account history.
  • Switch on reality checks and notifications for time spent.
  • Never use credit for gambling.
  • If gambling affects your mood or finances, stop and seek help.

You must be 18 or over to gamble in the United Kingdom.

Spotting Problem Betting Signs

Warning signs can build over time and are not always easy to notice. Gambling addiction is a serious condition that requires attention and support.

  • Spending more time or money than planned.
  • Hiding gambling from family or friends.
  • Chasing losses or trying to win back debts.
  • Borrowing money or selling items to fund play.
  • Anxiety, low mood, or loss of sleep due to gambling.
  • Neglecting work, study, or home duties.
  • Feeling restless or irritable when not gambling.
  • Repeated failed attempts to cut back.
  • Using gambling to escape problems or feelings.
  • Ignoring bills or essentials to keep betting.

Practical Steps to Regain Control

If you are worried about your gambling, structured actions can help you regain control.

  • Set deposit, loss, and wagering limits in your account.
  • Activate reality checks and session reminders.
  • Take a 24-hour to 30-day time-out when you need a break.
  • Use self-exclusion for at least six months through your account.
  • Register with GAMSTOP to block access to UK-licensed sites.
  • Install blocking software such as Gamban or BetBlocker on devices.
  • Remove saved payment methods to add friction before playing.
  • Avoid triggers such as tip groups, live score apps, or late-night sessions.
  • Share your plan with someone you trust or a counsellor.
  • Contact Basswin support for guidance on safer gambling tools.

Independent Help in the United Kingdom

Professional support is available across the UK. You can access free, confidential help online, by phone, or in person.

Contact Our Support Team

If you are experiencing harm or addiction concerns, you can contact our support team. We can help apply limits, time-outs, or self-exclusion and signpost to external support.

  • Live chat in your account.
  • Email via the Help Centre.
  • Web contact form on the site.
  • Secure in-site messaging through My Account.

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