Your legal use of Bass Win in the United Kingdom

By registering an account and using the betting services, you agree to these general terms and confirm you have read them in full.

Eligibility and registration

• You must be at least 18 years old and located in Great Britain when placing bets.
• Registration must be completed in your own name. One account per person is allowed. Duplicate or shared accounts are prohibited.
• You must keep login credentials confidential and update details so they remain accurate and complete.

Changes to these terms

• We may update these terms to reflect legal, regulatory, technical, or operational changes.
• Where required, you will receive reasonable notice. Continued use of the services after notice means you accept the updated terms.

Proper use of the services

• You agree not to misuse the site or app, interfere with any event or market, or use bots, scripts, or automated systems to place bets.
• Syndicate betting, matched betting using multiple accounts, or acting for third parties is not allowed.
• Bonuses and any free bet must be used in line with the applicable Bonus Terms, including wagering requirements and market restrictions.

Content and intellectual property

• All site content, software, data, prices, and odds are protected by intellectual property rights. You may use the services for personal, non-commercial betting only.
• You must not copy, scrape, redistribute, or exploit data or markets.

Suspension and closure

• We may suspend or close your account if required for security, responsible gambling, fraud prevention, legal compliance, or breach of these terms.
• Funds may be frozen where we are obliged to do so under anti-money laundering rules or other legal requirements.

Liability

• Markets and odds may be provided by third-party data sources. Availability and uninterrupted access are not guaranteed.
• To the maximum extent permitted by law, we exclude liability for indirect or consequential losses. For settled bets, our total liability is limited to the amount staked on the relevant bet.

Governing law

• These terms are governed by the laws of England and Wales.
• The courts of England and Wales have exclusive jurisdiction, save where local law provides you with mandatory consumer rights to use local courts.

These rules apply to all bets placed through your account unless specific sport or market rules state otherwise.

Eligibility to place bets

• You must be verified, aged 18 or over, and physically located in Great Britain at the time of betting.
• We may restrict betting pending verification or responsible gambling checks.

Placing and accepting a bet

• A bet is an offer to wager at the current odds displayed in your bet slip.
• Acceptance occurs when a bet confirmation appears in your bet history with a unique reference.
• In-play betting may include a time delay. If odds or the market status change before acceptance, the bet may be rejected or repriced.

Minimum and maximum stakes; payout limits

• Minimum and maximum stake limits vary by market and are shown on the bet slip or market page.
• Maximum payout limits may apply to a bet, market, sport, or event and are set out in the relevant sport rules.

Settlement and calculation of returns

• Bets are settled using the official result declared by the relevant governing body or event organiser.
• Decimal odds include your stake in the return; fractional odds show profit only. For free bets, the stake is not returned.
• Dead heat rules may apply where participants tie for a placing. Settlement may be proportional to the number of tied selections.
• If an event is abandoned, postponed, or re-scheduled, settlement follows the specific sport rules. If no rule applies, bets may stand or be voided at our discretion acting reasonably.

Errors and palpable pricing

• Where an obvious error occurs in odds, markets, or settlement, we may void the bet or settle at the correct price that should have been available at the time of acceptance.
• Records of the error and the correction will be kept and provided on request where appropriate.

Cancellations and voids

• Once accepted, you cannot cancel a bet. We may void a bet if the market was offered in error, the event is invalid, technical failure occurred, or you breached these terms.
• Bets accepted after the official start when pre-match only markets are offered will be void unless the market was intended to be in-play.

Betting restrictions

• Collusive betting, using multiple accounts, or placing bets on behalf of others is not allowed.
• We may restrict markets, apply stake limits, or close markets where integrity risks arise.
• We may limit or remove access to bonuses or certain markets where misuse is suspected.

These rules set out how you fund your account and withdraw winnings in Great Britain.

Deposit methods and rules

• Accepted methods include approved debit cards, bank transfer, and selected e-wallets displayed in the cashier.
• Credit cards are not permitted for gambling in Great Britain, including through e-wallets funded by credit cards.
• Payment instruments must be in your own name. Third-party payments are not allowed.
• GBP is the default currency for UK accounts.

Withdrawal methods and processing

• Withdrawals are normally paid back to the same method used for deposit where possible. Alternative methods may be offered if technical or scheme rules require it.
• We aim to review withdrawal requests promptly. Processing times depend on provider and method and may take 1–3 working days after approval.
• Pending withdrawals may be cancelled by you in the cashier until processed, unless restricted by responsible gambling measures.

Limits, fees, and transaction information

• Minimum and maximum amounts per transaction are shown in the cashier before you confirm.
• We do not add a platform fee to standard deposits or withdrawals. Your bank or payment provider may apply charges. Any fee will be shown before you confirm the transaction when available.

Verification and security checks

• Before a withdrawal, we may require identity, age, address, payment ownership, and source of funds evidence to meet KYC/AML obligations.
• If verification is not completed, we may suspend transactions and the account until checks are finished.

Use of funds and restrictions

• We may require reasonable gameplay on deposits before withdrawal to comply with anti-money laundering rules.
• Cash, cheques, and cryptocurrencies are not accepted. Transfers between customer accounts are prohibited.

Chargebacks and reversals

• If a chargeback occurs, we may suspend the account, void affected bets, recover costs, and report the matter to relevant authorities.

We support safer gambling and provide tools to help you control betting behaviour.

Account-level controls

• Deposit limits: set daily, weekly, or monthly caps on funding.
• Loss limits and stake limits: restrict how much you can lose or bet within selected periods.
• Reality checks and session reminders: on-screen prompts at chosen intervals.
• Time-out: short-term breaks from your account for 24 hours up to 6 weeks.
• Product and market blocks: restrict access to selected betting products where available.

Self-exclusion

• Self-exclusion on our site blocks access for a minimum of 6 months.
• You can also register with GAMSTOP to self-exclude from all participating online operators in Great Britain.

Support and advice

• National Gambling Helpline: 0808 8020 133 (24/7) and live chat.

If you feel gambling is affecting your wellbeing or finances, use the tools above and contact a support service. We may apply limits or account restrictions where we consider it necessary for customer protection.

We are committed to preventing money laundering and terrorism financing and comply with applicable UK legislation and guidance.

Customer due diligence

• We verify identity, age, and address and may request documentation at registration, deposit, or withdrawal.
• Enhanced checks, including source of funds or source of wealth, may be required based on risk.
• We screen against sanctions and politically exposed persons lists.

Monitoring and detection

• Transactions and betting patterns are monitored for unusual activity, rapid movement of funds, third-party payments, or behaviour inconsistent with your profile.
• Suspicious activity may be escalated for review and reported to the National Crime Agency where required.

Restrictions and consequences

• We may delay, restrict, or refuse transactions and freeze funds while investigations take place.
• Accounts may be suspended or closed for AML breaches. Funds may be retained or returned in line with legal obligations.

Record-keeping

• Verification and transaction records are retained for the legally required period and handled under our privacy safeguards.

We process personal data in line with UK GDPR and the Data Protection Act 2018 to provide and improve the services and meet legal duties.

What we collect

• Registration details: name, date of birth, address, contact information, preferences.
• Verification data: identity documents, proof of address, payment ownership.
• Account and betting data: deposits, withdrawals, bets, bonuses, communications.
• Technical data: device identifiers, IP address, location checks, browser data, cookies and similar technologies.

Why we use your data

• To operate your account, process payments, settle bets, provide support, and manage bonuses.
• To comply with legal and regulatory duties, including age verification, AML, and responsible gambling.
• For security, fraud prevention, risk management, and service integrity.
• For analytics and service improvement, using aggregated or pseudonymised data where possible.
• For marketing based on your preferences. You can change permissions at any time in your account settings.

Lawful bases

• Contract: to provide the services you request.
• Legal obligation: to meet AML, safer gambling, and tax or regulatory duties.
• Legitimate interests: to maintain security, prevent fraud, and improve user experience.
• Consent: for optional uses such as certain marketing cookies or communications.

Sharing and transfers

• Shared with payment providers, identity verification services, fraud prevention agencies, and regulators where required.
• Disclosed to GAMSTOP for self-exclusion matching when you opt in.
• If data is transferred outside the UK, safeguards such as UK-approved standard contractual clauses will apply.

Your rights

• Access, rectification, erasure, restriction, portability, and objection to certain processing.
• Withdraw consent for marketing at any time.

For privacy queries, contact us through the Help Centre so we can route your request to the Data Protection Officer.

We apply technical and organisational measures to protect your data, account, and transactions.

Technical safeguards

• Transport Layer Security (TLS) encryption for data in transit.
• Encryption of sensitive data at rest and hashing of passwords.
• Segregated environments, firewalls, and intrusion detection.

Account protection

• Optional two-factor authentication for login where supported.
• Session timeouts and automatic logout after inactivity.
• Login attempt limits and account lockouts for suspected compromise.

Operational controls

• Access to systems restricted to authorised personnel on a least-privilege basis.
• Background checks and security training for relevant staff.
• Regular security testing, monitoring, and incident response procedures.

Your responsibilities

• Use a strong, unique password and keep devices secure.
• Do not share credentials or allow others to use your account.
• Tell us immediately if you suspect unauthorised access so we can protect your account and funds.